What shipping carrier does Senville ship with?

We partner with reliable carriers to ensure your order arrives safely and on time.

Within the United States

• FedEx Ground: For smaller deliveries and parcel shipments.

• FedEx Freight: For larger freight (LTL) shipments.

Within Canada

• Day & Ross LTL: For larger freight deliveries.

• FedEx Ground: For smaller parcel shipments.

The carrier used will depend on the size and type of your delivery.

Freight delivery appointments (LTL): For freight shipments (e.g., FedEx Freight in the US or Day & Ross in Canada), the carrier will contact you to schedule a delivery appointment and will not deliver without speaking with you first. A signature is required upon delivery. Senville cannot schedule delivery on your behalf. To arrange or expedite scheduling with Day & Ross, call 1-866-329-7677 and reference your tracking number.

For tracking:

• FedEx Ground shipments: Use the FedEx tracking website.

• FedEx Freight shipments: Use the FedEx Freight tracking website.

• Canadian shipments: Use the tracking information provided in your shipping confirmation email.

If you have any questions about shipping, feel free to contact our support team.

Note: Multi-box orders and separate tracking numbers: Some orders ship in multiple boxes (for example: indoor unit, outdoor unit, and line set). Each box has its own tracking number and may arrive on different days. If one item shows delivered while others are still in transit, the remaining boxes will be delivered once they reach the carrier. Be sure to check all tracking numbers in your shipping confirmation email or tracking portal.