How do I track my Senville order?

Modified on Tue, 26 Nov at 12:34 PM

At Senville, we want to make it easy for you to stay updated on your order's progress. Whether you're waiting for a new mini-split system or replacement parts, tracking your shipment is simple and convenient.

Here’s how you can track your order:

  1. Visit Our Tracking Portal
    Head to https://tracking.senville.com to access the tracking page.

  2. Enter Your Information
    On the tracking page, input the required details, such as:

    • Your Order Number
    • The Email Address used during your purchase
  3. View Your Shipment Status
    Once you’ve entered the details, you’ll see real-time updates about your shipment, including:

    • Current location
    • Estimated delivery date
    • Any delays or exceptions
  4. Need Further Assistance?
    If you encounter any issues while tracking your order, our support team is here to help. You can reach us by:

    • Phone: 1-800-242-4935


By using our tracking portal, you can stay informed every step of the way.

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