What is the warranty on Senville products?

Modified on Thu, 8 Oct at 3:20 PM

Short answer: current AURA and Central systems have 5 years on parts and 10 years on the compressor. LETO has 5 years on both, and Elite has 10 years on both. Labor isn't covered. Your exact coverage depends on your model's generation, shown by the letters at the end of the model number.

Current models

SeriesModel endings (indoor / outdoor)PartsCompressor
AURA (SENA)IQ, IGG, IAA, ICG, 1WCG, IDG, IFG / OQ, OG, MOQ, MOB, MOA5 years10 years
LETO (SENL)IY, ILL / OY, OL5 years5 years
Elite (SENE)IHH / OH10 years10 years
Central (SENDC) and Top Discharge Central (SENTC)IM / OM, IG / OG5 years10 years

Earlier generations

SeriesModel endingsPartsCompressor
AURAIZ / OZ / MOZ3 years7 years
LETOIX / OX2 years5 years

Find your model number on the grey label on the side of the indoor and outdoor units: how to find it.

What's covered

  • Free replacement of defective parts, and free compressor replacement, with shipping included
  • 10 years of free Senville Tech+ technical support
  • Not covered: labor for repairs

Keeping your warranty valid

  • Register your warranty. Registration is required for coverage in the US and Canada: How do I register my Senville warranty?
  • Professional installation. A licensed HVAC technician must pressure-test and evacuate the line sets and release the refrigerant charge held in the outdoor unit. Otherwise the warranty is void: Can I install it myself?

Something stopped working? See How do I make a warranty claim?

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article