Error Code: PC 43 – Outdoor Compressor Lack Phase Protection

Modified on Thu, 22 May at 3:49 PM

Error Code: PC 43 – Outdoor Compressor Lack Phase Protection


What this means:
This error is triggered when the system detects an imbalance in the three-phase current of the compressor — especially if one or more phases show zero or near-zero current. This suggests a loss of phase, wiring fault, or compressor failureTS39.


Try this first (quick reset):

  1. Power off the unit.

  2. Wait at least 2 minutes.

  3. Restart and observe the error display.

  • If the error clears — system resumes normal operation.

  • If the error remains — follow the diagnostic steps.


Next steps (for technicians):

  1. Check compressor three-phase output wiring:

    • Look for visible disconnections or broken wires.

  2. Inspect both ends of the compressor connecting line:

    • If connections are loose → correct them.

    • If all are good → proceed.

  3. Check compressor winding resistance:

    • Measure resistance across all three phases.

    • If not symmetrical → replace the compressor.

  4. If resistance is normal but issue persists:

    • Replace the outdoor main PCB.


What you might need:

  • Compressor

  • Outdoor PCB

  • Connection wires


Helpful tip:
Always verify three-phase balance before replacing components. A small variation is acceptable, but one phase reading zero usually means a disconnected or broken lead.


Click here to view the detailed guide. TS39

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