Error Code: EL 01 – Indoor & Outdoor Unit Communication Error

Modified on Thu, 22 May at 3:47 PM

Error Code: EL 01 – Indoor & Outdoor Unit Communication Error


What this means:
The indoor unit is not receiving any feedback from the outdoor unit for 110 seconds — and this occurs four times in a row. This communication failure is typically caused by incorrect wiring, a faulty PCB, or power supply issues between units.


Try this first (quick reset):

  1. Turn off power to the unit using the circuit breaker.

  2. Wait 2 full minutes.

  3. Turn the unit back on and check if the error clears.

  • If the error clears — it may have been a temporary power or signal fault.

  • If the error remains — follow the steps below.


Next steps (for technicians):

  1. Check all terminal wiring:

    • Verify wiring between indoor and outdoor terminals matches the wiring diagram.

    • Reconnect any loose or incorrect wires.

  2. Measure signal voltage (Vs):

    • Measure voltage between S and N terminals.

    • If Vs alternates between positive and negative → signal is normal.

    • If fixed or missing → continue troubleshooting.

  3. Check the IPM board LED:

    • If LED is off → replace the IPM board or outdoor main PCB.

    • If LED is on → continue to next step.

  4. Verify number of indoor units:

    • Check outdoor board to confirm all expected indoor units are detected.

    • Example: 2 for dual zone, 3 for tri-zone, etc.

  5. Check the reactor connection:

    • If disconnected → reconnect.

    • Measure resistance (should be close to 0 ohm).

    • If not → replace the reactor.

  6. If all steps pass but error remains:

    • Replace the indoor PCB or outdoor PCB.


What you might need:

  • Indoor PCB

  • Outdoor PCB

  • IPM module board

  • Reactor

  • Connection wires


Helpful tip:
Use a multimeter to test the reactor’s resistance (disconnected from capacitor). If it’s not near zero ohms, the reactor is likely faulty.


Click here to view the detailed guide.TS13

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